Call Center Solutions

NEXT IDEA Integrated Marketing Services^SM has formed strategic alliances with several select telecom service companies to fulfill all your call center needs. Whether it's high volume outbound call generation, or high quality inbound call processing, we can assist with your application requirements.

Inbound Services

• Sales
  Acquisition
  Upsale
  Ancillary
  

• Order Processing
  Product Inquiry
  Third Party Verification
  Customer service
  Pre-Post Sales Support
  800 Number

Outbound Services

• Sales
• Acquisition
• Winback
• Retention
• New Product Launch
• Lead Generation
• Appointment Setting
• Satisfaction Surveys
• Market Research
• Verification